Florida Health Information Exchange (HIE) Services
Encounter Notification Service (ENS)
ENS provides subscribers with timely notifications about their patients’ health care encounters. ENS receives admit, discharge, or transfer notifications from over 300 hospitals and other health care facilities in Florida matching the information to patient lists provided by subscribers. When one of the listed patients receives care at a participating health care facility, subscribers receive an alert containing details about that patient’s hospital encounter.
Check Out The Events We’re Hosting or Attending!
A Virtual Workshop Florida Health IT Supporting Patient Engagement
VirtualHealthcare providers throughout Florida are realizing the benefits of the patient data available through Florida Health IT services. Join Agency staff as we share information on the Medicaid EHR incentive […]
ENS Participant Story
Recent Training Video
Advocate Series | Story #8
Jennifer Goldman, DO – Medical Director of Memorial Primary Care shares her experience using Health Information Exchange at Memorial Healthcare System.
Recent Training Video
Log into ENS Service Desk Portal
Welcome to part one of the ENS Service Desk portal tutorial! The ENS Service Desk portal allows you to submit: general inquiries, support request, and incidents to our 24/7 support staff. Access the service desk at flhie-net.com/servicedesk. If you have any questions or need more information, please contact your project manager or the Florida ENS Team at FLHIE-ServiceDesk@ainq.com.
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"As an ACO, ENS is our single most valuable service and allows us to provide point of care interventions that we would not have otherwise known existed. After having ENS, we can’t imaging operating an ACO without it."
David Klebonis | Chief Operating Officer
“Ai is incredibly efficient at customizing data needs to help us help our provider network. They easily saved us 6 months of work which directly benefits our provider network by providing them with the necessary actionable data.”
Dallas Johnson, Director of Medical Initiatives | WellCare Health Plans
“ENS reports have enabled Pediatric Associates to improve the timeliness of our communication with patients, aid in the quality of care, increase patient satisfaction, and have given us the ability to better understand our ER utilization.”
Director of Analytics | Pediatric Associates
“Through the use of the ENS alerting system, AdventHealth has been able to accurately monitor out-of-network admissions, better facilitate transfers where needed, and help with timely discharge planning and follow-up for our patients.”
Jason Aspinwall, Senior Director | AdventHealth
“Florida has led the country in ACO success and, with this partnership, again leads by being one of the only states to have a high functioning successful HIE. The Florida HIE and Ai bring real value to ACOs driving medical cost reduction programs.”
Nicole Bradberry, Chief Executive Officer | Florida Association of ACOs