Encounter Notification Service (ENS®)
The Encounter Notification Service (ENS®) provides subscribers with timely notifications about their members’ healthcare encounters.
ENCOUNTER NOTIFICATION SERVICE (ENS) FAQs
How does ENS work?
ENS receives messages from over 400 hospitals in Florida and compares them to patient lists provided by subscribers. When one of the listed patients receives care at a participating hospital, subscribers receive an alert containing details about that patient’s hospital encounter.
How soon after an encounter is a notification sent?
The Florida HIE receives admit, discharge, transfer (ADT) messages from hospitals in near real-time and, if requested, can send notifications within moments of an encounter being recorded in the hospital’s own electronic medical record. Subscribers also have the option of receiving notifications once or twice daily in batch format.
How do I receive notifications?
Do I need to get my patient's permission?
Is there a cost for ENS?
How do I sign up for ENS?
ENS BY THE NUMBERS
Of acute care hospitals
Participating data sources
Of inpatient rehabilition hospital
Optimize Financial Performance
ENS’s ability to improve care coordination and reduce avoidable utilization is a useful tool to achieve financial goals under value-based contracting—bundles, Accountable Care Organizations, Patient Centered Medical Home programs—or through enhancing Transitional Care Management (TCM) revenue.
Meaningful Use Compliance
Enables the automatic routing of discharge summaries from hospitals in a manner compliant with MU requirements for Transitions of Care.
Improve Care Coordination
Reduce Avoidable Utilization
Improve Patient Satisfaction
ENS notifications improve communications and streamline workflows between care providers and case team managers – this leads to greater patient engagement and satisfaction.