Training Video Library 

Logging In to the ENS Service Desk Portal | Part 1

Welcome to part one of the ENS Service Desk portal tutorial! The ENS Service Desk portal allows you to submit: general inquiries, support request, and incidents to our 24/7 support staff.

Access the service desk at flhie-net.com/servicedesk

Submitting a Ticket Through the Service Desk | Part 2 

Learn how to submit general inquiries, support request, and incidents to our 24/7 support staff in this part 2 section of the ENS Service Desk.

Logging Into the Florida HIE ENS SFTP Site

Welcome to the Florida HIE Services ENS SFTP site tutorial. This video will discuss how to log in, upload folders and how to access user management for the Florida HIE SFTP Site.